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Quality Work Or Quality Service?

Both. Quality work means the work must be correct. Your car needs to be repaired. Your tax return needs to…
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Avoiding Bankruptcy

Do you have a friend, partner, associate or acquaintance who is feeling the financial woes or struggling financially?  Trying to…
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Qualities of a Great Employer

A great employer begins with a leader – someone who motivates, inspires, influences, directs, teaches and listens.  They’re also knowledgeable,…
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Commitment Model

From 1994 to 2009 two business professors at Stanford University, California, gathered data on start-up technology companies.  James Baron and…
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Pay It Forward

I consider myself to be very fortunate to have a good job with supportive co-workers, a warm home and a…
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Happiness

December is here, the last month of the year.  December is a mixed month.  We have Hanukkah – that’s over…
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Know Know Know

Have you ever noticed after you buy a new car how many people have the same kind of car?  Have…
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Key Performance Indicators

To monitor how we’re doing, we track Key Performance Indicators – KPIs.  You should, too. KPIs are the operational and…
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Apprenticeship Tax Credits

Do you employ trades people or co-op students? The federal and provincial governments offer tax credits to encourage businesses to…
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The Ideal Team Player

Business book author Patrick Lencioni recently wrote The Ideal Team Player:  How to Recognize and Cultivate The Three Essential Virtues.…
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Four Million

Business owners who claim they can’t afford to cater to the disabled population will get an argument from David Lepofsky…
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Opportunity = Challenge = Reward

Definitions: Opportunity – a time or set of circumstances that make it possible to do something. Challenge – difficulty in…
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